Privacy Policy
Gracefully Aging Network™
Last Updated: August 2, 2026
Gracefully Aging Network™ ("we," "our," or "us") is committed to protecting the privacy of our visitors, members, partners, and users. We believe trust begins with transparency, and we're committed to safeguarding the information you choose to share with us.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit GracefullyAgingNetwork.com, interact with Grace AI, participate in Gracefully Connected, become a member of the Gracefully Aging Network™, or use any of our related websites, services, applications, or programs.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
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Join the Gracefully Aging Network™
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Join a Community Cluster
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Apply for Professional, Team, Nonprofit, or Partner Membership
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Submit a business listing
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Submit an event
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Submit a blog article
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Complete a Grace AI Enhanced profile
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Use Grace AI through chat or voice
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Register for Gracefully Connected
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Complete forms on our website
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Register for events, webinars, or educational programs
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Subscribe to emails or newsletters
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Contact us for information or support
The information we may collect includes:
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Name
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Email address
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Phone number
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Mailing address
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Business or organization name
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Website
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Service area or location
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Professional biography
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Business information
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Emergency contact information (for Gracefully Connected)
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Check-in preferences and scheduling information (for Gracefully Connected)
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Any information you voluntarily submit through forms, surveys, chats, or applications
We may also automatically collect certain non-personal information when you visit our website, including:
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Browser type
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Device information
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Operating system
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Pages visited
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Time spent on pages
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Referring websites
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IP address
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General geographic location (such as city or region)
This information helps us improve our website, services, and user experience.
Grace AI
Grace AI is an artificial intelligence resource assistant designed to help visitors locate trusted professionals, educational resources, community events, and information related to aging.
When you interact with Grace AI, we may collect:
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Questions submitted
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Conversation history
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Contact information you voluntarily provide
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Information submitted through follow-up forms
Conversations may be reviewed to improve the quality, accuracy, and performance of Grace AI.
Please do not submit confidential medical, financial, or other highly sensitive personal information through Grace AI unless specifically requested.
Grace AI provides educational information and resource recommendations only. It does not provide medical, legal, financial, or emergency advice and should not replace consultation with qualified professionals.
Grace AI Conversations and Professional Connections
Gracefully Aging Network™ uses artificial intelligence to assist visitors, members, and subscribers through website conversations and automated telephone interactions.
Conversations with Grace AI may be transcribed, summarized, and retained within our systems and by our service providers that process conversations on our behalf. Authorized Gracefully Aging Network personnel may access these records to provide requested services, respond to inquiries, review service quality, and improve the user experience.
When a user requests assistance from a participating professional or organization, Grace AI may generate a summary of the relevant conversation to accompany the connection request. This summary is intended to help the receiving professional understand the user's needs and provide appropriate assistance.
Personal information is shared with a professional only when the user has authorized the connection or when another applicable legal basis permits the disclosure. Participating professionals do not automatically receive access to complete Grace AI conversations.
Gracefully Connected
Gracefully Connected is a wellness check-in service designed to help individuals remain safely connected with family and emergency contacts.
To provide this service, we may collect:
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Emergency contacts
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Preferred communication methods
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Check-in schedules
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Wellness preferences
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Physical address
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Phone numbers
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Escalation instructions
This information is used solely to provide the requested services, communicate with designated emergency contacts when necessary, and improve the quality of the program.
Information collected through Gracefully Connected may include:
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Subscriber and designated emergency contact information
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Scheduled check-in preferences
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Check-in responses and conversation records
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Missed check-ins and notification attempts
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Escalation activity and outcomes
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Subscriber-authorized professional connection requests
This information is used to operate the service, and authorized Gracefully Aging Network™ personnel may access relevant information to administer the service, respond to support requests, and improve service quality.
Where a check-in is unsuccessful, designated emergency contacts may receive the information necessary to carry out the subscriber's selected notification procedures.
For subscriptions sponsored by an organization, the sponsoring organization receives subscriber information only according to its authorized role, applicable consent, and the permissions actually configured in our systems. Sponsoring organizations do not automatically receive access to complete conversations or private subscriber records.
Gracefully Home™ Professional Connections
Gracefully Home™ is a professional connection service operated by Gracefully Aging Network™. It is not a real estate brokerage.
When individuals request assistance with a home transition, we may collect information about their location, anticipated move, real estate needs, preferred contact method, and other details they voluntarily provide.
This information is used to evaluate the request, communicate with the individual, and identify appropriately licensed real estate professionals who may be able to assist.
Information may be shared with a real estate professional when the individual authorizes the introduction. Real estate services are provided independently by licensed professionals and their affiliated brokerages.
Gracefully Aging Network™ may receive referral compensation where permitted by applicable law. Individuals are not required to use a professional introduced through Gracefully Home™.
How We Use Your Information
We may use your information to:
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Provide access to Gracefully Aging Network™
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Provide Gracefully Connected services
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Operate and improve Grace AI
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Publish approved business listings, events, and articles
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Respond to questions and support requests
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Process membership applications
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Improve our website and services
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Send newsletters, announcements, and educational resources
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Promote trusted professionals and community events
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Maintain the security and functionality of our services
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Comply with legal obligations
We will never sell your personal information to third parties.
Information Shared on the Website
Certain information submitted to Gracefully Aging Network™ is intended to be publicly displayed, including:
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Business listings
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Professional profiles
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Event listings
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Blog articles
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Organization information
By submitting this content, you grant Gracefully Aging Network™ permission to publish it on our websites, social media platforms, marketing materials, Grace AI knowledge base, and related promotional channels.
Community Clusters
Community Clusters are designed for collaboration among approved members of a specific organization or community.
Content shared within a Community Cluster is intended to be visible only to authorized members of that cluster and authorized Gracefully Aging Network administrators.
Third-Party Services
To operate our services, we use trusted third-party providers, which may include services for:
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Website hosting
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Membership management
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Email communication
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Form submissions
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Event registration
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Customer relationship management (CRM)
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Artificial intelligence services
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Analytics
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Payment processing
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SMS and voice communication
We may also partner with trusted organizations to provide additional services or resources requested by users. Information is only shared when necessary to provide those services or with your consent.
These providers may process the following categories of information, as applicable: conversation content processed by artificial intelligence providers to generate responses; calls, texts, and emails delivered through communication platforms; application records hosted by our hosting provider; website usage data handled by analytics providers; and payment details handled by payment processors for billing purposes.
Conversation records, check-in records, and connection requests are retained while needed to provide the services requested, maintain service history, respond to follow-up needs, and comply with applicable legal obligations. These records are not subject to a single fixed retention period; requests for access, correction, or deletion are handled as described in the "Your Privacy Choices" section above.
Gracefully Aging Network™ is not responsible for the privacy practices of third-party websites or services linked from our website.
Cookies, Analytics & Communications
Our website may use cookies, analytics tools, and similar technologies to:
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Understand website usage
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Improve website performance
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Personalize user experience
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Measure marketing effectiveness
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Maintain website security
If you choose to receive SMS messages, emails, or phone calls from us, you may opt out at any time using the instructions provided or by contacting us directly.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information you provide.
While we strive to protect your information, no method of electronic transmission or storage can guarantee absolute security.
Your Privacy Choices
You may request to:
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Access your personal information
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Correct inaccurate information
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Update your information
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Request deletion of your information where applicable
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Unsubscribe from marketing communications
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Withdraw consent where legally permitted
To make any of these requests, please contact us using the information below.
California Privacy Rights
If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
These rights may include requesting access to, correction of, or deletion of certain personal information, subject to applicable legal exceptions.
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are intended for adults, professionals, seniors, caregivers, and family members.
We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Gracefully Aging Network™